Client Overview

Fingpay (Tapits Technologies Pvt Ltd) is a leading FinTech innovator providing biometric and Aadhaar-based payment solutions across India. They enable Aadhaar-enabled Payment Systems (AePS), micro-ATMs, and digital banking services for merchants and customers nationwide.

Challenges

As Fingpay scaled, they faced multiple challenges:

• Rising cyber threats due to handling sensitive biometric + financial data.
• Compliance requirements (PCI DSS + RBI security standards).
• Business-critical uptime: interruptions in AePS and merchant transactions could cause financial and reputational losses.
• Needed 24×7 proactive monitoring and security incident response.

Solution by Cloud Patrons

Cloud Patrons implemented a holistic IT security and compliance program for Fingpay:

• 24×7 NOC & SOC monitoring across all systems.
• Cloud security hardening: IAM controls, VPC security, encryption of biometric + transaction data.
• Quarterly VAPT & ASV scans for proactive vulnerability detection.
• Continuous compliance support for PCI DSS readiness & RBI regulatory audits.
• Employee awareness training for preventing insider risks.

Results Achieved

• 99.99% uptime for merchant transactions across AePS & micro-ATM network.
• MTTR < 15 minutes → Faster detection and resolution of incidents.
• Successfully passed PCI DSS and RBI security audits with no critical findings.
• Improved trust with banks & partners, helping Fingpay expand its merchant base.